Work Order Software
>> Building Work Order System
Building Work Order System: Guide and Setup
Commonly for commercial property buildings where a tenant representative will report a work order for a maintenance issue on their floor or office space, the building work order system will be a property specific portal where all tenants can log and report maintenance issues that affect them.
This might range from cleaning requests, flickering lights, bin emptying, carpets to be repaired or cleaned, broken fittings through to elevator issues or power problems just to name a few.
Typically a representative of a tenancy will log the issue (not something that all staff would have access to) and enable the building management to keep record of faults and maintenance requests and take action by assigning to a preferred contractor to complete the maintenance task.
Each work order will have its own unique work order ID and reflect which building it relates to, what tenant, the person affected, level, unit, office, date, category and job details for what needs action.
- a representative of a tenancy will log the issue
- building work order system will be a property specific portal where all tenants can log and report maintenance requests
- each work order will have its own unique work order ID
Tenants can see a Building Work Order Registry
Here tenants will be able to view all their previous submitted work orders. They could view progress updates and have a registry of previously closed work orders.
This is also an area for communications to tenants where they can access resources, materials, knowledge and other important building specific information.
Any preventative maintenance
will be visible to the tenant too so they can see the frequency and works scheduled.
A tenant specific Work Request form
will be their main tool for submitting new maintenance requests.
Building Specific Preferred Contractors
Different buildings might have specific preferred contractors to just that building. This is where you can have a dedicated registry of building specific contractors that can be easily called upon to action regular works or be assigned new adhoc work orders or high priority jobs.
- This might be a mix of 24/7 contractors or ones only available during business hours
- Preferred contractors have been prequalified and are fully compliant and insured
- Contractor portal where they can view their currently assigned work orders to action and provide updates
Example Building Work Order Form
Try setting up your Work Order process using our online platform